These rules are disclosed to clarify the various responsibilities of all community members here on phpBB.com. They have been compiled and are revised regularly by the phpBB Team and should be adhered to by everyone.
Posts are to be made in the relevant forum. Users are asked to read the forum descriptions before posting. Users consistently posting to the wrong forum may be given a warning (see policing below).
Members should post in a way that is respectful of other users. Flaming or abusing users in any way will not be tolerated and will lead to a warning
Members are asked to not act as “back seat moderators”. If members note an issue which contravenes something in this policy document they are welcome to bring it to the attention of a member of the Moderator Team. Please use the “post report” feature to report posts. Do not respond to such topics yourself. Members who constantly “act” as moderators may be warned.
Members should remember this board is aimed at a general audience. Posting pornographic or generally offensive text, images, links, etc. will not be tolerated and will lead to a warning.
Members are asked to respect the copyright of other users, sites, media, etc. Users linking to or asking for information on warez, crackz, etc. or re-printing material without permission will receive a warning and their post will be removed.
Members are asked only to post in English, as this is an English speaking community. Localised support is available at the international support sites.
Members should respect the bandwidth of other users and sites. The use of inline () image tags pointing to data stored on third party systems for which the user has not received permission to link to may be removed.
Members should post in a way which is consistent with "normal writing". That is users should not post excessive numbers of emoticons, large, small or coloured text, etc. Similarly users should not SHOUT or use excessive punctuation (e.g. ! and ?) in topic titles or posts. Users consistently abusing this will be warned.
Members should use an appropriate, descriptive subject when posting a new topic. Examples of bad subjects include; "Help me!", "I'm stuck!", "I've got an error!", etc. Examples of good subjects include; "Getting an TABLE FULL error upon login", "Cannot restore a backup", etc.
Members are welcome to use the test forum for general "test purposes". These may include checking signatures, testing a link or image, etc. (subject to previous points on decency, warez, etc.).
Spam is not tolerated here under any circumstance. This includes offering hosting services (charged and free), installation services, solicitation etc. Recruiting members for your own projects (moderators, designers, professional MOD work, etc.) is not permitted and is also considered spam. Users posting spam will be warned and their post removed. See specific item on spam and 3rd party linking for more information.
Members are asked to not disclose to any 3rd party, board, or list any vulnerabilities in phpBB, or sub-projects developed by phpBB (e.g. the Support Toolkit or our website), before first notifying the developers. You should submit all finds to our security tracker or email details to security [at] phpbb [dot] com. Time should be allowed for us, at least 3 working days wherever possible, to respond.
The moderating, support and other teams reserve the right to edit, remove or put on moderation queue any post at any time. Please note that currently any very first post is automatically placed in the moderation queue and will be approved/disapproved according to the present Rules. The determination of what is construed as indecent, vulgar, spam, etc. as noted in these points is up to Team Members and not users.
The above forum rules where applicable also apply to private messaging. Abuse of the private messaging system may lead to warnings (as above) and/or the revocation of private messaging.
Signatures may contain up to five lines of normal sized text OR a single image that is no more than 60px high, 468px wide, 10KiB (10240 bytes) in size and one line of small sized text. The font size of signatures should be normal or small only.
Signatures containing an image of 30px in height may include up to two lines of normal sized text or three lines of small sized text. Images 15px or below in height may contain up to three lines of normal sized text or four lines of small sized text.
Content in signatures should be consistent with normal writing and abide by the general forum etiquette. You may not include hidden text or links or information that suggests you offer official support for phpBB.
Links in signatures are permitted to a maximum of 5* links. You may not link to warez, pornographic, racist or other similar extremist sites. *phpBB Team members and users affiliated with the development and maintenance of phpBB are allowed further additional links to aid support of the product.
Remote signature images must have a consistently high availability to ensure page load times are not affected. Animated images are not permitted.
Users abusing these rules will be warned or have their signature privileges revoked.
Avatars should be no larger than 120x120 pixels and should not exceed 20KiB (20480 bytes) in size.
Avatars must not contain animation or include graphics which attempt to portray the ranks or avatars of phpBB Team Members. Users are permitted to utilise an avatar from the phpBB.com gallery or link externally to one of their own.
Remote avatars must have a consistently high availability to ensure page load times are not affected.
Avatars are subject to the same conditions as posts with respect to the general forum etiquette.
Users abusing these rules will be warned or have their avatar privileges revoked.
PhpBB Product Support
Official packages released by the phpBB Team and available through this website are given the highest allocation of support resources. Very limited support will be offered for phpBB related packages downloaded from other websites, including repackaged versions of the software. Primary support should always be sought from the distributors of the product that you are using.
Likewise, specific questions regarding the setup or usage of PHP, MySQL, Apache, Linux, etc. are outside of this website's scope. If the vendor's website does not provide a means of resolving your issue, the next best choice would be a discussion board that specialises in server setup and configuration.
Support will not be offered for any pre-"Release Candidate" version of the software. This includes unstable versions obtained through version control as well as official Beta packages.
Members are strongly encouraged to install the phpBB software themselves by following the instructions in the installation guide. We may need to ask you detailed questions about the installation of your board, even if it was deployed by a third party.
Community based support is offered via the board and IRC. We ask that you do not contact Team Members or other members of the community for support via PM/IM/email unless asked to do so. Likewise, it is not necessary to notify us of new replies to your topic; all members of the staff regularly monitor their respective forums for new posts.
Please take note of any stickies and announcements (located above regular topics) as they often contain frequently asked questions and additional forum-specific guidelines.
Replying directly after your own post (or "bumping") is only permitted after six hours have elapsed since your last post. You may only bump a topic a maximum of two times until a reply is received. If you fail to receive a reply, consider editing your post and include further information which may aid support.
Please remember that phpBB is Open Source Software, provided and supported by a team of volunteers. All members of the staff and community are assisting you during their spare time with only your gratitude as compensation. We ask that you consider this before posting.
In addition to rules 1d, 1e, etc., no support will be provided for any site suspected of illegal activity, including copyright violation.
Members who maintain a localised (non-English) Support Forum and wish to have their website added to the International Support page should send a private message to the IST Manager for consideration.
Support of MODs, Styles, etc. and linking offsite
If the author of a Mod, style, etc. maintains their own support board (or uses someone else's board) they may direct users to that board or site for the purpose of offering support and/or updates to their Mod/s. Alternatively authors may maintain a topic here at http://www.phpbb.com (in the appropriate forum) for each item they produce, directing users to that topic where appropriate. Such topics are intended for support only and not for general promotion of non-phpBB product, sites, and so forth.
Members may include or post links to 3rd party sites in an effort to render support for phpBB in response to a support request (including requests for Mods not available at this site). Members are not permitted to post links to material unrelated to phpBB or where linked material is not relevant to a given support request.
General linking (within posts) to other sites is generally not permitted. Exceptions may be made where links are being offered in a "support context" for non-phpBB related questions. Acceptable support contexts may include (but are not limited to): problems with non-forum 3rd party software, hardware, and so forth. Unacceptable support contexts include requests for hosting providers, questions and discussion of alternative fora systems, and so forth.
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